Privacy Policy

Last Updated: January 7, 2025

Introduction
This Privacy Policy explains how Cold Mail Reseller White-Label Service (hereinafter referred to as "Cold Mail Reseller", "we", "our", or "us") collects, uses, processes, and discloses personal and business data when you, as a Partner or end-user, engage with our services. We are committed to protecting your privacy and ensuring compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other global privacy standards. By using our services, you consent to the terms described in this policy.
Information We Collect
1. Personal Information:
  1. Partners: This includes name, email address, business name, billing details, and contact information provided during registration.
  2. End-Users: Data related to end-users' accounts created under the white-label service, such as name, email, domain settings, and configuration details.
2. Usage Data:
  Includes IP addresses, browser type, operating system, session duration, and other details automatically collected when Partners or end-users interact with our platform.
3. Payment and Billing Data:
  Transaction records, payment history, and tax-related information required for processing payments and compliance purposes.
4. Cookies and Tracking Technologies:
  We use cookies and tracking technologies to monitor website usage, improve user experience, and deliver personalized marketing.
How We Use the Information
1. To Deliver Services:
  To provide, configure, and maintain the white-label email infrastructure service. To fulfill Partner and end-user requests, including account setup and management.
2. For Security and Compliance:
  To detect and prevent fraud, abuse, and unauthorized access. To comply with legal and regulatory requirements.
3. To Improve Services:
  To analyze usage patterns for optimizing the platform. To develop new features and enhancements.
4. For Marketing:
  With your consent, we may send promotional emails or updates. Partners are responsible for their own end-user communication and must ensure compliance with relevant marketing laws.
Data Sharing and Disclosure
1. Third-Party Processors:
  Information may be shared with third-party providers (e.g., payment processors, cloud hosting providers) solely to facilitate service delivery.
2. Compliance with Laws:
  We may disclose information in response to valid legal requests, such as subpoenas or court orders.
3. Business Transfers:
  In case of mergers, acquisitions, or asset transfers, data may be transferred to the successor organization under continued protection.
4. Partner Responsibilities:
  As a Partner, you are responsible for ensuring that your end-users are aware of their rights and obligations. Cold Mail Reseller is not liable for any breach of privacy caused by Partner actions outside the scope of this policy.
Data Retention
1. Personal and business data is retained only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
2. Partner data is retained as long as the white-label agreement remains active, unless legally required otherwise.
Data Security
1. We implement robust security measures, including encryption, firewalls, and secure server storage, to safeguard personal and business data. Partners are advised to maintain similar security practices for their own platforms.
International Data Transfers
1. Data collected may be stored and processed in countries outside your own. By using the service, you acknowledge and consent to such data transfers under applicable safeguards.
Your Rights
1. Partners and End-Users:
  Right to access, correct, delete, or restrict processing of personal data. Right to data portability (where applicable).
2. Consent Management:
  Partners are responsible for obtaining and managing end-user consent for data processing, where required.
3. Data Breach Notification:
  In case of a data breach, we will notify affected parties in compliance with applicable regulations.
Cookies and Tracking Technologies
1. Cold Mail Reseller uses cookies to improve user experience. Partners must provide transparent cookie policies to their end-users and ensure compliance with regional laws (e.g., GDPR’s cookie consent rules).
Liabilities and Limitations
1. Partner Responsibilities:
  Partners must implement their own privacy policies for their end-users, ensuring compliance with relevant laws. Cold Mail Reseller is not liable for Partner-specific actions outside the scope of our service.
2. No Guarantees for End-Users:
  Cold Mail Reseller disclaims liability for disputes or data breaches occurring on Partner-managed white-label platforms.
Changes to the Privacy Policy
1. This policy may be updated periodically. Partners and end-users will be notified of significant changes, and continued use of the service constitutes acceptance of revised terms.
Contact Us
For questions or concerns about this Privacy Policy: [email protected]
Additional Provisions
1. Trademarks and Intellectual Property:
  All trademarks mentioned are the property of their respective owners. Cold Mail Reseller reserves the right to pursue action for any unauthorized use of its intellectual property.
2. Children’s Privacy:
  This service is not intended for individuals under the age of 18.
3. Third-Party Links:
  Cold Mail Reseller is not responsible for the privacy practices of linked third-party sites.
4. Dispute Resolution:
  Any disputes arising from this policy shall be governed by the laws of the state where Cold Mail Reseller is headquartered.
By using the Cold Mail Reseller (White-Label Service), Partners agree to comply with this Privacy Policy and to implement and enforce similar measures for their end-users.
Effective Date: January 7, 2025
Company: Outbox Labs Inc.
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