Cancellation Policy

Last Updated: January 7, 2025

1. No Refund Policy

   Please note that all purchases and payments made under the Cold Mail Reseller (White-Label Service) are final. We do not issue refunds for any transactions, including subscription fees, services, or add-ons. Once a payment is processed, it is non-refundable. We encourage all Partners to review their selections carefully before making a purchase.

2. Subscription Cancellation

   You can cancel your subscription at any time through your account dashboard or by contacting our support team. Upon cancellation:

   1. No Refunds: No refunds will be issued for any unused portion of your current subscription period.
   2. Continued Access: Your access to the service will remain active until the end of the current billing cycle. No further charges will be applied for subsequent billing cycles after cancellation.
3. Partner Responsibilities

   As a Partner utilizing the white-label service, you are responsible for managing subscriptions and cancellations for your end-users. It is your responsibility to communicate your cancellation policy to your end-users and ensure compliance with it.

4. Need Assistance?

   If you encounter any issues or require assistance with your subscription or cancellations, please contact our support team at [email protected]. We are here to help with any questions or concerns you may have.

5. Thank you for trusting Cold Mail Reseller (White-Label Service) to power your email infrastructure. We value our partnership with you and are committed to delivering exceptional service.